@inproceedings{Ronchieri:2024CG,
  author = "Ronchieri, Elisabetta  and  Barbetti, Matteo  and  Trashaj, Alberto  and  Pellegrino, Carmelo  and  CESINI, Daniele  and  Fornari, Federico  and  Lattanzio, Daniele  and  Morganti, Lucia  and  Pascolini, Alessandro  and  Rendina, Andrea  and  Giugliano, Carmen",
  title = "{An Artificial Intelligence-based service to automatize the INFN CNAF User Support}",
  doi = "10.22323/1.458.0005",
  booktitle = "Proceedings of International Symposium on Grids & Clouds (ISGC) 2024 {\textemdash} PoS(ISGC2024)",
  year = 2024,
  volume = "458",
  pages = "005"
}